Rooms & Facilities at Maritim Hotel
Which Maritim Hotels do have rooms for allergic and handicapped people?
Many Maritim Hotels have special rooms suitable for allergy suffereres and handicapped accessible rooms.
Here you will get an overview:
Aside from furnishings, what features do Maritim rooms have?
Every guest room in the Maritim portfolio has a bathroom/WC, hairdryer, cosmetic mirror, flat screen with digital TV channels, free wi-fi, minibar or mini fridge, safe and air conditioning are available in most of the rooms.
Detailed information on the rooms in the hotel you plan to visit can be found under "Rooms and suites".
Dining & Catering
Are non-guests allowed to partake in the hotel breakfast?
Non-guests are more than welcome to dine in Maritim Hotels!
Under “Restaurants” of your chosen hotel, you will find information about the extensive Maritim breakfast buffet, as well as opening times and contact details for table reservations.
Do the hotels have brunch or lunch buffets on the weekends?
A variety of brunch and lunch buffets are offered on selected weekends at some Maritim Hotels.
Under “Restaurants” of your chosen hotel, you will find plenty of information about the delicious buffets, including times, prices and contact details for table reservations. Alternatively, you can use our AI concierge to assist you with your search.
Is it possible to obtain meals specially prepared for those with lactose intolerances, gluten intolerances or wheat flour allergies?
All Maritim Hotels are happy to prepare meals without lactose, wheat flour or gluten.
Please inform us of any special nutritional requirements when making your reservation.
Arrival, Parking & Transport
What does parking space cost and is it possible to make a reservation?
Parking prices fluctuate according to hotel and the costs thereof can be found on the hotel's website. Spaces can be reserved in many hotels subject to request.
Please go to the homepage of the hotel you plan to visit. For further information and prices please have a look at "Hotels"/ Pricing information.
Are there charging points for electric vehicles?
The number of charging stations in Germany increases with the number of electric cars. In all German Maritim Hotels, charging stations are available directly in the underground car park or at the outdoor parking lot.
Does the hotel provide transfer services from the airport/train station and is it complimentary?
Many of our hotels are located within easy walking distance from the train station and can easily be reached with public transport. Generally speaking, because of this the hotels do not provide a complimentary transfer service.
The "Maps & Transportation" section on the hotel website of the hotel you plan to visit includes information such as the distance to the next airport/train station.
Those planning a stay in one of our overseas hotels are advised to inform their travel agent that they wish to include their transfer within their booking. Maritim can also assist guests requiring a hire car.
Services & Hotel Amenities
Are pets allowed in the hotels?
Whether dog or cat – your four-legged companion is warmly welcome at all our German Maritim Hotels.
Please click on “Price information” on the homepage of your chosen hotel to find details about the charges for dogs. Assistance dogs are, of course, free of charge.
As only the costs for dogs are listed online, we kindly ask you to contact your chosen hotel directly to enquire about the fee for your cat. This way, you will receive confirmed information and can register your pet’s stay directly.
What does online access cost? Does the hotel have Wi-Fi?
Our Wi-Fi network does not limit the bandwidth per device.
However, the actual available bandwidth depends on various technical factors, such as the type of device, the signal strength and the overall utilisation of the system.
Payment & Booking
Two-factor authentication for payment by credit card
Dear guests of Maritim Hotels,
As of March 15, 2021, two-factor authentication for payment by credit card has become fully effective in European online commerce. As a result, we as consumers are better protected and the purchasing process has become even more secure, but also somewhat more laborious than in the past. Of course, the "Second EU Payment Services Directive", known as "PSD2" for short, has now also been implemented by us.
Prerequisite for payments by credit card in online commerce:
In order to be able to make purchases on the Internet by credit card, the card you are using must have been activated for Internet transactions by you at your issuing bank. You can obtain more information about this from your bank or the relevant credit card issuer. Many banks also provide detailed instructions on their websites.
It is a good idea to take this opportunity to find out if the amount that you have set for payments by credit card is limited. Usually, the preset maximum amount is 500 €, so that even the payment of an invoice amount of 501 € is rejected and reported as not possible, which is then only related to the above-mentioned presetting.
Your online booking with Maritim:
In the course of your first booking, the release of the guarantee or prepayment - depending on the condition of the chosen rate - must be made through the appropriate medium (usually by SMS to the mobile device or by online banking app). To do this, please follow the instructions on the screen to complete your booking securely. Many banks also offer the option to set a favored security procedure, so that your future transactions will be faster again.
Booking process problems:
If you are already well prepared for the new requirements in the European online trade, but still have problems with the booking via www.maritim.com, you are welcome to place it by phone at the Maritim Central Reservation. Here, only the card verification number from the front or back of your credit card is required to complete the booking. You can reach the team Monday to Friday from 9 a.m. to 5.30 p.m. at +49 (0) 6151 905-760 (GMT+1). "MyMaritim" members will of course receive their points credited in these exceptional cases.
We hope that this information is helpful to you and we look forward to your bookings via www.maritim.com and even more to hopefully welcoming you back soon.
The Maritim Hotels Team
Reviews & Guest Feedback
How is the authenticity of ratings ensured at Maritim?
On the hotel pages of our hotels, two different review scores are displayed.
The reviews collected and presented by us come 100% from real people and are neither purchased nor falsified. After their stay, we contact our guests and invite them to leave a review. This ensures that the reviews originate from genuine guests of our hotels.
- These reviews are displayed as a percentage and can reach up to 100%.
In addition, an overall rating is displayed. Our review partner combines feedback from our guests with many other sources to calculate the score shown. These external sources cannot be verified by us in the same way as our own guest reviews. The respective platforms themselves are responsible for the authenticity of third-party reviews.
- This overall rating is displayed on a scale of up to 5 points.